Reminder on Pharmacy Benefit Manager (Navitus) ID Cards

The pharmacy benefit manager, Navitus Health Solutions, will send new identification (ID) cards to subscribers only when one or more of the following information changes occur:

  • New health plan selected, including selections made during Dual-Choice
  • Dependent(s) added or deleted
  • Group number change
  • Name change

Subscribers without any of the changes noted above should continue to use their existing Navitus ID card. Subscribers can request additional copies of their ID card by contacting Navitus customer service at:

  • Navitus Health Solutions
  • 5 Innovation Court
  • Appleton, WI 54912
  • Phone: (toll free) 866-333-2757

If you have any questions, please email