Effective January 1, 2026, pre-tax savings accounts will transition to a new administrator, Total Administrative Services Corporation (TASC). Optum will no longer be ETF’s third-party administrator for these benefit programs as of 2026.

This website provides more details of the transition including key dates and FAQs.

Account details:

• Health care FSA or limited purpose FSA
  • Any remaining eligible 2025 balance (up to $660) will be carried over in April 2026, and will be available with the new administrator in May 2026.
  • Participants must provide required substantiation documentation for all 2025 claims by December 31, 2025, to avoid possible payroll withholding during the runout period (January 1-March 31, 2026). If an FSA claim is subject to payroll withholding, any eligible carryovers may be delayed until mid-May 2026.
  • To avoid a delay in receiving your carryover funds, submit all substantiation documentation in the Optum web portal before Dec. 31, 2025.
  • Any outstanding 2025 claims must be resolved with the required substantiation documentation during the runout period, ending March 31, 2026. Outstanding claims after the runout period will be moved into a business debt collection process through ETF collections. Participants can provide substantiation through the runout period using Optum’s web portal or mobile app.
  • Optum debit cards will be active through December 31, 2025. Effective January 1, 2026, Optum debit cards will be deactivated for these benefits, and no new claims may be incurred using the Optum debit card. Claims incurred during 2025 may be submitted through the runout period using Optum’s web portal or mobile app.

• Dependent day care account
  • Participants must use available account balance in 2025.
  • Any outstanding 2025 claims are required to have requested substantiation documentation submitted during the runout period that ends March 31, 2026. After the runout period, any remaining 2025 balances will be forfeited. Claims incurred during 2025 may be submitted to Optum via the web portal or mobile app during the runout period.

• Transit and parking
  • Any remaining eligible 2025 balances will be carried over in April 2026 and available with the new administrator in May 2026.
  • Optum debit cards will be active through December 31, 2025. Effective January 1, 2026, Optum debit cards will be deactivated for these benefits, and no new claims may be incurred. Claims incurred during 2025 may be submitted to Optum via the web portal or mobile app during the runout period.

• Health savings accounts
  • Action is required to transfer participants’ HSA assets from Optum to the new administrator.
  • Participants can transfer HSA assets to the new administrator by using an account holder form. Detailed instructions for completing the account holder form will be from Optum directly to participants. 
  • It is highly recommended participants not submit the transfer form until after December 29, 2025 to allow all 2025 employee and employer contributions to be loaded into the Optum account before the transfer is initiated; otherwise, the transfer will be initiated before all the funds are there, and the funds added after the transfer is initiated will remain in the Optum account until another transfer is initiated or until the account holder uses them. 
  • If an HSA balance remains with Optum, participants will be charged a $3.00 monthly administrative fee starting April 2026. This fee will be automatically withdrawn from the Optum HSA.